Privacy Policy for Salon Services
Effective Date: 2 April 2026
At Intelligent Me, we value your trust and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your data when you use our salon services, website, or mobile application.
1. Information We Collect
We may collect the following types of information:
a. Personal Information
- Full name
- Phone number
- Email address
- Gender (if required for service personalization)
- Date of birth (optional, for offers or loyalty programs)
b. Appointment & Service Information
- Appointment dates and times
- Services booked (hair, beauty, spa, etc.)
- Service history and preferences
c. Payment Information
- Payment method details
- Transaction history
Note: We do not store full card details. Payments are processed through secure third-party payment gateways.
d. Technical Information
- IP address
- Device type and browser
- Application usage data (if using our mobile application)
2. How We Use Your Information
Your information may be used for the following purposes:
- Booking and managing appointments
- Providing salon services effectively
- Processing payments and issuing invoices
- Sending appointment confirmations and reminders
- Sharing offers, promotions, or updates (only with your consent)
- Improving our services and customer experience
- Complying with legal and regulatory requirements
3. Sharing of Information
We do not sell or rent your personal data.
Your information may only be shared with:
- Authorized salon staff for service delivery
- Payment gateway providers for secure transactions
- Technology service providers (such as booking software, CRM, SMS, or email service providers)
- Legal authorities, if required by applicable law
All third parties are required to maintain strict confidentiality and data security standards.
4. Data Security
We implement reasonable technical and organizational measures to protect your personal information against:
- Unauthorized access
- Data loss or misuse
- Alteration or unauthorized disclosure
However, please note that no method of electronic storage or internet transmission is completely secure.
5. Data Retention
We retain personal information only for as long as necessary to:
- Provide our services
- Fulfill legal, accounting, or operational requirements
You may request deletion of your personal data, subject to applicable legal obligations.
6. Your Rights
Depending on applicable privacy laws, you may have the right to:
- Access your personal data
- Correct or update inaccurate information
- Withdraw consent for marketing communications
- Request deletion of your personal data
To exercise any of these rights, please contact us using the details provided below.
7. Cookies and Tracking Technologies
If you use our website or mobile application, we may use cookies to:
- Improve user experience
- Analyze website or application usage patterns
You can control or disable cookies through your browser settings.
8. Third-Party Links
Our website or application may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites. We recommend reviewing their privacy policies separately.
9. Policy Updates
We may update this Privacy Policy from time to time. Any changes will be posted on our website or application with the updated Effective Date.
10. Contact Us
If you have any questions or concerns regarding this Privacy Policy, please contact us:
📍 Address: United Kingdom
📧 Email: john@intelligentme.io
📞 Phone: +27 78 609 3587